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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Griffin

November 14, 2025

5  out of  5
rating by Kevin Griffin
"I recently worked with Katelynn at Michael Hillman at State Farm Insurance Agency, and the experience exceeded my expectations. From the start, Katelynn was personable, kind, and incredibly patient. She took the time to walk me through every detail of my auto and home coverage options, answering all my questions without ever making me feel rushed or overwhelmed. What stood out most was her ability to strike the perfect balance between professionalism and genuine care. I had a lot of questions, and Katelynn made sure I understood the differences in coverage so I could make an informed decision. It was clear she truly wanted to help me find the right fit, not just sell a policy. In the end, I walked away with high-quality coverage and saved money compared to my previous provider. Katelynn made the process smooth and stress-free, and I’m very grateful for her support. I highly recommend working with her if you're looking for thoughtful, knowledgeable service backed by a great team."
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Charles Boyd

November 14, 2025

5  out of  5
rating by Charles Boyd
"Andrew was very helpful in reviewing my policy."
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Stan Jackson

November 12, 2025

5  out of  5
rating by Stan Jackson
"Caia - Agent"
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tanyla barnes

November 12, 2025

5  out of  5
rating by tanyla barnes
"Grace was FAB! She was courteous, professional, thorough AND job knowledgeable. I purchased Auto and Homeowners Insurance. I was only planning to get Auto Info. She gets 5 Stars also She deserves a Bonus, Raise, Time Off"
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merle wright

November 12, 2025

3  out of  5
rating by merle wright
"Kasey was very helpful much appreciate prompt response when I needed help."
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Charlayne Lofton

November 10, 2025

5  out of  5
rating by Charlayne Lofton
"This agent Grace has been very patient with me and kind. She was knowledgeable about what I needed and what was best for me."
We responded:
"Thank you so much for your kind words, Charlayne! We're thrilled to hear that Grace was patient, knowledgeable, and able to assist you with exactly what you needed. We appreciate your feedback and look forward to serving you again!"
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Browneyez “Slice” Johnson-Coakley

November 10, 2025

5  out of  5
rating by Browneyez “Slice” Johnson-Coakley
"Awesome!!!!!"
We responded:
"Thank you for your enthusiastic feedback, Slice! We're so glad you had an awesome experience! If you need anything else, we're here to help!"
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Chamberlin Mimi

November 10, 2025

5  out of  5
rating by Chamberlin Mimi
"Hi! I just had the best conversation with Andrew! He's very upbeat, very friendly, and extremely knowledgeable! I felt really good speaking with him and he was able to expediently handle all of my requests! Just wanted to give him a shout out to acknowledge Him and his proficiency and professionalism! Thank you so much! You truly made my day!"
We responded:
"Thank you for this incredible review Chamberlin! We are lucky to have Grace!"
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Iris Harper

November 8, 2025

5  out of  5
rating by Iris Harper
"Nick was very friendly and worked around my schedule."
We responded:
"hank you for your kind words, Iris! We're glad to hear that Nick was friendly and accommodating with your schedule. We appreciate your feedback and look forward to serving you again!"
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MILO R

November 4, 2025

5  out of  5
rating by MILO R
"Jonah did an amazing job at answering every questions I had, and providing me with quality rates versus my previous insurance company. The rate on my home and auto coverages did not change a bit, from what I had previously. Happy customer thus far!"
We responded:
"Thank you for sharing your positive experience, Milo! We're glad Jonah was able to answer all your questions and provide quality rates for your home and auto coverage. It's great to hear that you're happy with the service so far. We look forward to continuing to support your insurance needs!"
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Zach Sanders

November 4, 2025

5  out of  5
rating by Zach Sanders
"Gustav is amazing!!! I am happy I decided to give him a shot he saved me some money and then saved my daughter some also Edit: ok here i sit a few months later two weeks after getting this policy i had a deer run out and bam life got crazy. Took a week to get approval for a rental car with hertz however less than 24 hours of having it state farm called and said they have changed everything they are investigating so I am not approved for the rental i was told pay out of pocket or take back . So I head to hertz and halfway there got a email from Hertz saying the rental was approved now for extension to the original date ( 1 month) then soon after claim denied no evidence of Deer strike. Im assuming the photos that the body shop and I sent with deer hair all over them was me hitting a car with deer hair on it? No mention of the rental . So the day its due back im wondering another extension maybe ? So I start calling message after mesaage app post after app post. 6 days later I get an email saying its extended for 1 week as im reading the email a tow truck pulls up to repo a rental. I didnt know that happened . Then to top it all off hertz hits my account for just under 2k . This entire change was a nightmare to say the least. The agents office seemed OK but was not much help during this . On there defense hopefully I dont know if they are able to offer help for claims. So I will leave the comments aboyt them as decent until I know diffrent but State farm claims I will say BEWARE they work to deny good legit claims that people file."
We responded:
"Thank you for sharing your experience, Zach! We're so glad Gustav could help you and your daughter save money. Your support means a lot! 😊"
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Cynthia Frederick

November 3, 2025

5  out of  5
rating by Cynthia Frederick
"Jonah Explained everything from the beginning to the end"
We responded:
"Thank you for highlighting Jonah’s thorough and clear explanations, Cynthia! We’re glad he was able to guide you through the entire process and make everything easy to understand. Your feedback means a lot to us, and we appreciate your trust in Michael Hillman State Farm Insurance!"
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Mechla BUNDY

November 3, 2025

5  out of  5
rating by Mechla BUNDY
"Grace was very helpful and answered all of my questions. She found me an excellent rate and provided me better coverage than I had. Excellent overall experience."
We responded:
"Thank you so much for your kind words, Mechla! We're thrilled to hear that Grace was able to assist you effectively and find a great rate with better coverage. We appreciate your feedback and look forward to serving you again in the future!"
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Annie R

November 3, 2025

5  out of  5
rating by Annie R
"Nick is very kind and professional. I highly recommend him!"
We responded:
"Thank you for your wonderful feedback, Annie! We're delighted to hear that Nick provided you with kind and professional service. Your recommendation means a lot to us. Please feel free to reach out anytime—Nick and the entire Michael Hillman State Farm Insurance team are here to help!"
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Sammy Whiteside

November 3, 2025

5  out of  5
rating by Sammy Whiteside
"Super helpful and knowledgeable. A pleasure to work with."
We responded:
"Thank you for your kind words. Sammy! We're glad to hear that you found our team helpful and knowledgeable. It’s always a pleasure to work with you, and we look forward to assisting you again in the future!"
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Janis Zarkowsky Taylor

November 3, 2025

5  out of  5
rating by Janis Zarkowsky Taylor
"I can't say enough great things about my experience working with Gustav at Michael Hillman State Farm. He was very professional, friendly, and he went above-and-beyond to make sure that he covered every detail and answered all my questions. He made absolutely sure that he got me exactly the right coverage for my needs. Thank you so much!"
We responded:
"Thank you for your wonderful feedback, Janis! We're thrilled to hear that Gustav provided you with exceptional service, going above and beyond to ensure all your questions were answered and that you received the perfect coverage for your needs. Your kind words mean a lot to us at Michael Hillman State Farm. Please don't hesitate to reach out if you need anything else!"
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Ali Bilen

November 1, 2025

5  out of  5
rating by Ali Bilen
"Gustav is a very friendly and knowledgeable person. He gave me the best quote for my cars. Thank you Gustav."
We responded:
"Thank you for your kind words, Ali! We're happy to hear that Gustav was friendly, knowledgeable, and able to provide you with the best quote for your cars. We appreciate your trust in Michael Hillman State Farm and look forward to serving you again!"
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Kaitlin Wingard

October 31, 2025

5  out of  5
rating by Kaitlin Wingard
"5 stars for Grace at Michael Hillman State Farm! She was super friendly and helpful in getting my insurance policy set up. I definitely recommend her for all of your insurance needs!"
We responded:
"Thank you for the fantastic 5-star review, Kaitlin! We're so happy to hear that Grace provided friendly and helpful service in setting up your insurance policy. Your recommendation means a lot to us. If you ever need anything else, Grace and the Michael Hillman State Farm team are here to help!"
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Jennifer Turner

October 31, 2025

5  out of  5
rating by Jennifer Turner
"Kasey was amazing! She was very personal with me and made me feel at ease switching from progressive. She made me feel like a friend than just a customer. Kasey cut my insurance in half by bundling my car and home owners insurance to save me more money. I highly recommend Kasey Vale as your licensed specialist with the Michael Hillman State Farm Acengy. Call her for your coverage and let her know I sent you, you will not regret it! Thank you!"
We responded:
"Thank you so much for your heartfelt review, Jennifer! We're delighted to hear that Kasey made you feel comfortable and valued throughout the switch from Progressive. It's wonderful that she was able to help you save significantly by bundling your car and homeowners insurance. We truly appreciate your recommendation and kind words. We'll be sure to pass along your thanks to Kasey. If you ever need assistance in the future, don't hesitate to reach out!"
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Bernard Brown

October 30, 2025

5  out of  5
rating by Bernard Brown
"Katelynn is hands down the best rep I had the pleasure of speaking with in a long time especially for insurance! She was nice, gentle voice, got to the point when she knew my time was limited on the phone and just amazing if State Farm continues to do service like this! I’ll be there for good."
We responded:
"Thank you for sharing your positive experience with Katelynn, Bernard! We’re proud to have team members who provide compassionate, efficient, and professional service. We look forward to supporting you as a valued State Farm customer for the long term."
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Genell Armour

October 29, 2025

5  out of  5
rating by Genell Armour
"My renewal was coming up and my previous insurance company was going up on me. Jonah helped me save even more than what I was paying before they went up on me, and helped me understand my coverages and answered all my questions. Great experience and I would 100% recommend Michael Hillman State Farm Insurance!"
We responded:
"Thank you so much for your kind words and recommendation, Genell! We're thrilled to hear that Jonah was able to help you save money and provide clear answers to all your questions. Your satisfaction is our top priority, and we're glad you had a great experience with Michael Hillman State Farm Insurance. Please don't hesitate to reach out if you need anything in the future!"
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Holy Grounds

October 29, 2025

5  out of  5
rating by Holy Grounds
"Superb service provide by Agent Gustav"
We responded:
"We greatly appreciate your positive review and are glad Gustav could deliver excellent service. Thank you for choosing us, and please don’t hesitate to reach out if you need any further assistance ! "
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Sigrid Hunton

October 27, 2025

5  out of  5
rating by Sigrid Hunton
"I used te be a Statefarm customer and had changed to another company . Gustav contacted me to let me know that Statefarm’s quotes dropped . He made the effort to give me quotes for my car and renters insurance , which turned out to save me about $100 . His service was excellent and he made sure I understood everything . Thank you , Gustav , for remembering me and giving me the chance on lower quotes . You sure mad my day"
We responded:
"Thank you so much for your kind words, Sigrid! We’re thrilled to hear that Gustav was able to reconnect with you and provide quotes that saved you money. It’s always our goal to offer excellent service and clear, helpful information. We truly appreciate your trust and are glad we could make your day a little brighter. Please don’t hesitate to reach out if you need anything else in the future!"
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Patrick Gainey

October 25, 2025

5  out of  5
rating by Patrick Gainey
"Grace was awesome! She made my insurance swap quick and easy, with the best coverage and monthly payment possible!!"
We responded:
"Thank you so much for your kind words, Patrick! We're thrilled to hear that Grace was able to make your insurance swap quick and easy while finding the best coverage and payment options for you. If you ever need assistance in the future, don’t hesitate to reach out!"
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Carolyn Harrell

October 23, 2025

5  out of  5
rating by Carolyn Harrell
"We received great service from Kasey Vale. She was outstanding to deal with."
We responded:
"Thank you for your kind words, Carolyn! We're thrilled to hear that Kasey Vale provided you with outstanding service. We'll be sure to share your feedback with her. If you need anything else, please don't hesitate to reach out!"