State Farm® Insurance Agent Michael Hillman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlos Franco
April 17, 2026
"I was quoting an ins. rate for my vehicle and agent Gustav answered the phone , from the get go he sounded very polite and professional , it made me trust him , thereby getting insured by his office... although I recieved over 15 phone calls from " other " insurance agents... he got my attention !!! Congrats !!! I am also in customer sales and service...😀"
Kelly Vazquez
April 16, 2026
"Luke was very professional and kind. He quoted me a lower price for my vehicle insurance that was almost half of what I was paying with another company! I’m very happy to be saving!"
"Thank you for your wonderful feedback, Kelly! We’re so glad to hear that Luke provided professional and kind service while helping you save significantly on your vehicle insurance. We appreciate your trust and look forward to continuing to support your insurance needs! "
Fahad Bin Mahbub
April 14, 2026
"Fantastic experience! I switched insurers specifically because of my work with Agent Gustav. He really listened to what I needed, knocked my rates down, and got everything squared away in about 30 minutes. No pressure tactics, no sales speak—just honest, easygoing service. He's exactly the kind of agent you want in your corner. Really excited to build a solid partnership with him."
"Thank you for sharing your fantastic experience, Fahid! We’re thrilled to hear that Gustav provided honest, attentive, and efficient service, making your switch smooth and stress-free. It’s wonderful to know you’re excited to build a strong partnership with him. We truly appreciate your trust and look forward to supporting you for years to come! "
hector becerril
April 13, 2026
"Great customer service by Grace Donaldson, I would 100% recommend her for any quotes on your insurance needs!"
"Thank you for your kind recommendation, Hector! We’re delighted to hear that Grace Donaldson provided great customer service. We appreciate your trust and look forward to assisting you with any future insurance needs!"
jennifer stevens
April 9, 2026
"Grace Donaldson is my agent at Michael Hillman State Farm, and I could not be more satisfied! We recently moved, and Grace saved us a bunch on our home owner’s and car insurance policies. She was kind, knowledgeable and professional. I would highly recommend anyone looking for insurance coverage to give Grace a call!!"
"Thank you so much for your wonderful feedback, Jennifer! We’re thrilled to hear that Grace Donaldson was able to save you on your homeowner’s and car insurance policies while providing kind, knowledgeable, and professional service. Your recommendation means a lot to us, and we’re here to assist you anytime you need. Thanks again for choosing Michael Hillman State Farm! "
Randy Westfall
April 9, 2026
"Grace helped me out with several quotes. She treated me with kindness, was professional, caring and willing to do any research needed as I have a business, home and several vehicles. And to top all that she communicated in a timely manor. Thank you for the superb service!"
"Thank you for your thoughtful feedback, Randy! We’re glad to hear that Grace provided kind, professional, and timely service while assisting with your business, home, and vehicle insurance needs. We appreciate your trust and look forward to continuing to support you!"
Karen Neveils
April 9, 2026
"I was looking for Life Insurance policy and the team was very helpful! Especially Andrew Neveils"
"Thank you for your kind words, Karen! We’re delighted to hear that Andrew and the team were helpful in assisting you with your life insurance needs. We appreciate your trust and are here to support you anytime! We will pass the good praise on to Andrew! :) "
Kris Bennett
April 9, 2026
"Thank you Grace at Michael Hillman State Farm for taking the time to help me find the life insurance policy that suits my needs best. Great coverage at a great price. I recommend this agency for all your insurance needs!"
"Thank you for your kind words, Kris! We’re happy Grace could provide such a caring and clear experience. Your recommendation means a lot!"
NIC MAXWELL
April 9, 2026
"Outstanding Support and Commitment by the team as a whole, difficult decision are made easy here, and the team makes it so easy in pointing in the right direction for my needs. Not only for me but my family as well. Superior Service and leadership in this office, being not only a financial safety net but making me feel like a valued customer and friend!"
"Thank you for your wonderful feedback, Nic! We’re honored to be your trusted partner and to provide support and guidance that make difficult decisions easier for you and your family. It’s our goal to offer superior service and make every client feel valued both as a customer and a friend. We truly appreciate your trust and look forward to continuing to serve you! "
Shawn
April 9, 2026
"Just wanted to say thank you to Caia for helping me out yesterday. She walked me through step by step how to figure things out that I was having errors with and she fixed it right up for me and got me going in the right direction. Thank you again so much and if you ever have any problems reach out to caia!"
"Thank you for sharing your experience, Shawn! We’re so glad to hear that Caia was able to assist you step-by-step and get everything resolved quickly. Your recommendation means a lot to us. If you ever need help again, we’re always here for you!"
kaysee corales
April 8, 2026
"Luke was absolutely amazing. He was very informative and detailed , straight to the point, made my auto insurance transition process very smooth and easy, and also saved me money by bundling."
"Thank you for your wonderful feedback, Kaysee! We’re thrilled to hear that Luke was informative, efficient, and helped make your auto insurance transition smooth and easy. It’s great to know he also helped you save money by bundling. We appreciate your trust and look forward to serving you again!"
joshua keys
April 8, 2026
"I would like to give Luke Hopkins a Great job well done. Here it was overpriced and overpaying for my Auto Insurance & Luke saved the day. Luke has been Consistent, Patient, and Productive in helping me and getting lower rates. Thanks to Luke's diligence i now have more Affordable insurance than what I've had in a long time. Luke's kindness, and Professionalism has been outstanding since Day 1. Thanks Luke for everything!!!"
"Thank you so much for your thoughtful feedback, Joshua! We’re delighted to hear that Luke Hopkins was able to save the day by helping you find more affordable auto insurance. His consistency, patience, and professionalism truly make a difference, and we’re glad you’ve experienced that firsthand. We appreciate your trust and kind words, and we’ll be sure to share this with Luke. Thanks again for choosing us!"
TandKLloyd
April 8, 2026
"Michael Hillman State Farm recorded an incorrect VIN on our policy. Corporate caught the mistake about 2 months ago, yet Michael Hillman/State Farm has neglected to correct the VIN on the policy and registration with the state of Georgia. After receiving a fine about a month ago from the state, Hillman's office was notified and I was promised the vehicle was "properly" insured and they would contact the state to correct the issue. As a result of their neglect, my daughter was stopped by the police for a suspended registration and no insurance. She was threatened with arrest, jail and seizure of the vehicle all because of the neglect and carelessness of Hillman's office. Carelessness in data entry and blatant neglect and refusal to correct the issue after 3 months is absolutely irresponsible and unacceptable. Hillman's office is obviously poorly managed and there is no loyalty to its customers, as evidenced by its failure, refusal or neglect in correcting its own mistake. What else has Hillman's office messed up on who knows how many other policies and refused to correct?"
"Thank you for bringing this to our attention, Thomas. We understand how concerning and frustrating this situation has been for you and your family. We’re glad you’ve been in contact with our office manager, that he offered our apologies to you and your daughter, and that both your policy and the State database have been corrected. Our goal is to train our team to provide accurate service and timely support, and we continue to review situations like this as a team to ensure everything is handled appropriately and the proper corrections or re-training occurs as well. We don’t want any of our customers to have a bad experience, let alone one that could’ve been prevented. To protect your privacy, we’re not able to discuss specific policy details in this public forum. If you have any remaining questions or concerns, we’re here and happy to help—please don’t hesitate to reach out to our office directly. If you feel your issue has been resolved, we would truly appreciate you considering an update to your review. Your feedback means a lot to our team. "
Logan Saville
April 7, 2026
"My agent was Nick and he was super helpful. He presented me with full clarity all the facts and information, and helped guide me through the process of switching to State Farm with ease. He was super amicable and it was a breath of fresh air that I could tell he not only loved his job, but also loved being able to help me save over $200! I would recommend him and Michael Hillman - State Farm to anyone looking for easy and honest insurance."
"Thank you so much for your wonderful review, Logan! We’re thrilled to hear that Nick provided clear guidance and made your switch to State Farm easy and enjoyable. It’s great to know he helped you save over $200 and that his passion for helping clients truly came through. We appreciate your recommendation and look forward to assisting you anytime!"
Brenda Cagle
April 6, 2026
"Jonah Bolton was great on service. He was quick to respond to my messages and was very personable."
"Thank you for your kind words, Brenda! We’re glad to hear that Jonah Bolton provided prompt and personable service. We appreciate your feedback and are here to assist you anytime!"
Alex Ross
April 4, 2026
"Jonah was a great help and very professional as my agent, saved me $150 a month on my car insurance and helped me get a very great rate on life insurance. Underwriting process was smoother than any other insurance company I’ve done business with and I’m very satisfied as a customer of this branch."
"Thank you for your fantastic feedback, Alex! We’re delighted to hear that Jonah provided professional service, helped you save $150 a month on car insurance, and secured a great rate on life insurance. It’s wonderful to know the underwriting process was smooth and that you’re satisfied with our branch. We truly appreciate your trust and look forward to continuing to serve you!"
Hannah Jamil
April 4, 2026
"Jonah is the best! He’s very knowledgeable and he really cares for his customers!"
"Thank you for your kind words, Hannah! We’re so happy to hear that Jonah’s knowledge and care have made a positive impact. We appreciate your trust and look forward to continuing to serve you!"
Daisy sun flower
April 3, 2026
"Gus made my day with the coverage for both of my cars and the time he put into making sure I got the best deals and discounts"
"Thank you for your wonderful feedback, Daisy! We’re thrilled to hear that Gustav made your day by helping you secure the best coverage and discounts for both of your cars. We appreciate your trust and look forward to assisting you again in the future!"
Mario Gabriel
April 1, 2026
"My agent was Grace Who did an excellent job on getting me a very good quote on my Bundle car and homeowners insurance which saved me roughly $2100. The process was efficient and not long at all. She made everything very accessible and offered to help out in anyway . I would definitely recommend this to others."
"Thank you for your fantastic feedback, Mario! We’re so glad to hear that Grace helped you save roughly $2,100 on your bundled car and homeowners insurance. It’s great to know the process was efficient and accessible. We truly appreciate your recommendation and are here to assist you anytime!"
Steve Hopkins
March 31, 2026
"Luke worked hard getting me to switch from Allstate. He either matched or provided better coverage and ended up saving me about $500 per year. Getting better coverage and saving money is amazing. He was easy to talk to, friendly and was very knowledgeable. He answered all of my questions and even worked around my busy work schedule to get the auto and home policies completed and signed."
" Thank you for sharing your experience, Steve! We’re thrilled to hear that Luke worked hard to provide you with better coverage and saved you about $500 per year. It’s wonderful to know he was friendly, knowledgeable, and flexible with your schedule. We truly appreciate your trust and look forward to continuing to serve you!"
Tykesha Pierce
March 31, 2026
"Worked with Gustav, fast, friendly and professional. Thank you so much!!!"
"Thank you for your kind feedback, Tykesha! We’re glad to hear that Gustav provided fast, friendly, and professional service. We appreciate your trust and look forward to assisting you again! "
Pam Johnson
March 30, 2026
"Luke Hopkins helped me get my auto insurance. It was very easy. He found a great quote. He walked me through the process by phone. Very helpful. Thank you Luke!!"
"Thank you for your kind words, Pam! We’re glad to hear that Luke made getting your auto insurance easy and provided great support throughout the process. We appreciate your trust and will be sure to pass along your thanks to Luke!"
Christine
March 26, 2026
"I had the pleasure to speak with Caia today. I had a few questions and she handled all of them flawlessly! She was very transparent and didn't treat me like the next person in line. She is a keeper! Your company did well to add her to your team! Good to be back!"
"Thank you for your wonderful feedback, Christine! We’re delighted to hear that Caia provided transparent and attentive service, making you feel valued and well cared for. We’re proud to have her on our team and excited to welcome you back! Please don’t hesitate to reach out if you need anything else. "
Lisa Miller
March 25, 2026
"I recently reached out to Caia with some billing issues that I was having and she was able to research and get me some additional discounts and did it all while clearly communicating to me. She was very efficient and friendly in the process. Caia also helped me in the past, along with Katelynn, in adding our youngest daughter to our policies as a new driver and they both made sure that we had all available discounts and got us the best price possible for a teen driver. Just yesterday I spoke with Nick to get a quote on renter's insurance for my other daughter and he was very informative and got us a great deal and quickly put the policy in place. We appreciate the A+++++ service we have received from the Michael Hillman State Farm agency."
"Thank you so much, Lisa, for your detailed and wonderful feedback! We’re thrilled to hear that Caia, Katelynn, and Nick have all provided you with efficient, friendly, and attentive service. It’s great to know we’ve been able to help you secure the best prices and discounts for your family’s insurance needs. Your kind words and A+++++ rating truly mean a lot to us. We look forward to continuing to serve you and your family! "
Joseph Hurt
March 21, 2026
"Had a great experience with allstate and luke did my application and i will say the nicest and most Professional thank you again luke!!"
"Thank you for sharing your experience, Joseph! We’re glad to hear that Luke provided such professional and kind service during your application process. We appreciate your feedback and will be sure to pass along your thanks to him. Thank you again!"