State Farm® Insurance Agent Michael Hillman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kay paul
May 26, 2026
"I had the pleasure of speaking with Grace. I would like to thank Grace for rendering stellar customer service to me by her professionalism and patience. She answered all of my questions. Honestly I was considering searching for a different insurance company. Grace is the reason I’m going to continue with State Farm. She was genuinely concerned about my needs and treated with me with respect. Grace is a great asset to your company beyond her knowledge of her job. Thanks Grace!"
Plum Day
May 26, 2026
"Can’t seem to get anybody to call me back other than that it seems to be a great insurance agency"
norma duck
May 25, 2026
"Helpful and informative always there for you when you have a question no matter when you call"
Jazmine Torres
May 21, 2026
"Grace helped me out and was so great! Everything was so simple and straight forward. Thank you Grace for helping me save about $400 on my insurance payments monthly!!"
Gabriel Ducrepin
May 19, 2026
"Agent Andrew was very professional and knowledgeable in helping me with my recent called today in regards to my policy increasing . Thank you Andrew for all you do. Gabriel !!!"
Tasha Evans
May 18, 2026
"Service was amazing he offered great discounts now I’m getting more for my money than I was with Allstate"
L Mack
May 8, 2026
"I had such a pleasant experience getting my insurance quote with Jonah. He was very diligent in making sure I had the lowest rate possible and answered any questions I had throughout the process. Great customer service! I loved being able to text for convenience."
"Thank you for your wonderful feedback! We’re so glad to hear that Jonah provided diligent and convenient service, helping you get the lowest rate possible. It’s great to know that texting made the process easier for you. We appreciate your trust and look forward to assisting you in the future!"
Jompah23
May 7, 2026
"Luke help me to decrease the payment of my current insurance with another company. He was very friendly and cordial with me."
"Thank you for your kind words! We’re glad to hear that Luke was able to help lower your insurance payment and provided friendly, cordial service. We appreciate your trust and look forward to assisting you again!"
Kellye Gordon
May 1, 2026
"Katelynn helped me switch my insurance to this agency about a year ago and the service has been top-notch ever since. The initial transition from my old agency was incredibly smooth, but Katelynn really proved her worth again recently when I needed to add a new vehicle. She made the entire process effortless and ensured everything was bundled correctly so I got the absolute best rate. If you want an agent who stays proactive and actually saves you money and hassle, Katelynn is the one!"
"Thank you so much for your fantastic feedback, Kellye! We’re delighted to hear that Katelynn has provided top-notch service from your initial switch to adding your new vehicle. It’s great to know she’s been proactive and helped you get the best rates while making the process effortless. We truly appreciate your trust and recommendation!"
savannah baher
April 30, 2026
"Katelynn is such a kind and easy-going person. She’s always ready to lend a hand and make things much easier for me. I really recommend her services."
"Thank you for your kind words, Savannah! We’re so happy to hear that Katelynn’s kindness and helpfulness have made a positive difference for you. We truly appreciate your recommendation and look forward to continuing to assist you!"
Anissa Alexander
April 28, 2026
"Grace was very helpful. I have used this insurance off and on as prices of different options fluctuated. I am happy with my most recent experience."
"Thank you for sharing your experience, Anissa! We’re glad to hear that Grace was helpful and that you’re happy with your most recent experience with us. We appreciate your continued trust and look forward to serving you whenever you need us!"
Kathy lynn Mccallister (Kat)
April 24, 2026
"Nick was so great he made everything easy to understand and answered every question.. price was not to bad with all the discounts I give a five star for sure Thank you State Farm"
"Thank you for your fantastic review, Kathy! We’re delighted to hear that Nick made everything easy to understand and helped you find great discounts. Your five-star rating means a lot to us. Thanks for choosing State Farm!"
Carlos Franco
April 17, 2026
"I was quoting an ins. rate for my vehicle and agent Gustav answered the phone , from the get go he sounded very polite and professional , it made me trust him , thereby getting insured by his office... although I recieved over 15 phone calls from " other " insurance agents... he got my attention !!! Congrats !!! I am also in customer sales and service...😀"
"Thank you for your kind words and for choosing to work with Gustav, Carlos! We’re thrilled to hear that his professionalism and politeness stood out and earned your trust. It means a lot coming from someone with your background in customer sales and service. We look forward to providing you with excellent service moving forward!"
Kelly Vazquez
April 16, 2026
"Luke was very professional and kind. He quoted me a lower price for my vehicle insurance that was almost half of what I was paying with another company! I’m very happy to be saving!"
"Thank you for your wonderful feedback, Kelly! We’re so glad to hear that Luke provided professional and kind service while helping you save significantly on your vehicle insurance. We appreciate your trust and look forward to continuing to support your insurance needs! "
Fahad Bin Mahbub
April 14, 2026
"Fantastic experience! I switched insurers specifically because of my work with Agent Gustav. He really listened to what I needed, knocked my rates down, and got everything squared away in about 30 minutes. No pressure tactics, no sales speak—just honest, easygoing service. He's exactly the kind of agent you want in your corner. Really excited to build a solid partnership with him."
"Thank you for sharing your fantastic experience, Fahid! We’re thrilled to hear that Gustav provided honest, attentive, and efficient service, making your switch smooth and stress-free. It’s wonderful to know you’re excited to build a strong partnership with him. We truly appreciate your trust and look forward to supporting you for years to come! "
hector becerril
April 13, 2026
"Great customer service by Grace Donaldson, I would 100% recommend her for any quotes on your insurance needs!"
"Thank you for your kind recommendation, Hector! We’re delighted to hear that Grace Donaldson provided great customer service. We appreciate your trust and look forward to assisting you with any future insurance needs!"
jennifer stevens
April 9, 2026
"Grace Donaldson is my agent at Michael Hillman State Farm, and I could not be more satisfied! We recently moved, and Grace saved us a bunch on our home owner’s and car insurance policies. She was kind, knowledgeable and professional. I would highly recommend anyone looking for insurance coverage to give Grace a call!!"
"Thank you so much for your wonderful feedback, Jennifer! We’re thrilled to hear that Grace Donaldson was able to save you on your homeowner’s and car insurance policies while providing kind, knowledgeable, and professional service. Your recommendation means a lot to us, and we’re here to assist you anytime you need. Thanks again for choosing Michael Hillman State Farm! "
Randy Westfall
April 9, 2026
"Grace helped me out with several quotes. She treated me with kindness, was professional, caring and willing to do any research needed as I have a business, home and several vehicles. And to top all that she communicated in a timely manor. Thank you for the superb service!"
"Thank you for your thoughtful feedback, Randy! We’re glad to hear that Grace provided kind, professional, and timely service while assisting with your business, home, and vehicle insurance needs. We appreciate your trust and look forward to continuing to support you!"
Karen Neveils
April 9, 2026
"I was looking for Life Insurance policy and the team was very helpful! Especially Andrew Neveils"
"Thank you for your kind words, Karen! We’re delighted to hear that Andrew and the team were helpful in assisting you with your life insurance needs. We appreciate your trust and are here to support you anytime! We will pass the good praise on to Andrew! :) "
Kris Bennett
April 9, 2026
"Thank you Grace at Michael Hillman State Farm for taking the time to help me find the life insurance policy that suits my needs best. Great coverage at a great price. I recommend this agency for all your insurance needs!"
"Thank you for your kind words, Kris! We’re happy Grace could provide such a caring and clear experience. Your recommendation means a lot!"
NIC MAXWELL
April 9, 2026
"Outstanding Support and Commitment by the team as a whole, difficult decision are made easy here, and the team makes it so easy in pointing in the right direction for my needs. Not only for me but my family as well. Superior Service and leadership in this office, being not only a financial safety net but making me feel like a valued customer and friend!"
"Thank you for your wonderful feedback, Nic! We’re honored to be your trusted partner and to provide support and guidance that make difficult decisions easier for you and your family. It’s our goal to offer superior service and make every client feel valued both as a customer and a friend. We truly appreciate your trust and look forward to continuing to serve you! "
Shawn
April 9, 2026
"Just wanted to say thank you to Caia for helping me out yesterday. She walked me through step by step how to figure things out that I was having errors with and she fixed it right up for me and got me going in the right direction. Thank you again so much and if you ever have any problems reach out to caia!"
"Thank you for sharing your experience, Shawn! We’re so glad to hear that Caia was able to assist you step-by-step and get everything resolved quickly. Your recommendation means a lot to us. If you ever need help again, we’re always here for you!"
kaysee corales
April 8, 2026
"Luke was absolutely amazing. He was very informative and detailed , straight to the point, made my auto insurance transition process very smooth and easy, and also saved me money by bundling."
"Thank you for your wonderful feedback, Kaysee! We’re thrilled to hear that Luke was informative, efficient, and helped make your auto insurance transition smooth and easy. It’s great to know he also helped you save money by bundling. We appreciate your trust and look forward to serving you again!"
joshua keys
April 8, 2026
"I would like to give Luke Hopkins a Great job well done. Here it was overpriced and overpaying for my Auto Insurance & Luke saved the day. Luke has been Consistent, Patient, and Productive in helping me and getting lower rates. Thanks to Luke's diligence i now have more Affordable insurance than what I've had in a long time. Luke's kindness, and Professionalism has been outstanding since Day 1. Thanks Luke for everything!!!"
"Thank you so much for your thoughtful feedback, Joshua! We’re delighted to hear that Luke Hopkins was able to save the day by helping you find more affordable auto insurance. His consistency, patience, and professionalism truly make a difference, and we’re glad you’ve experienced that firsthand. We appreciate your trust and kind words, and we’ll be sure to share this with Luke. Thanks again for choosing us!"
TandKLloyd
April 8, 2026
"Michael Hillman State Farm recorded an incorrect VIN on our policy. Corporate caught the mistake about 2 months ago, yet Michael Hillman/State Farm has neglected to correct the VIN on the policy and registration with the state of Georgia. After receiving a fine about a month ago from the state, Hillman's office was notified and I was promised the vehicle was "properly" insured and they would contact the state to correct the issue. As a result of their neglect, my daughter was stopped by the police for a suspended registration and no insurance. She was threatened with arrest, jail and seizure of the vehicle all because of the neglect and carelessness of Hillman's office. Carelessness in data entry and blatant neglect and refusal to correct the issue after 3 months is absolutely irresponsible and unacceptable. Hillman's office is obviously poorly managed and there is no loyalty to its customers, as evidenced by its failure, refusal or neglect in correcting its own mistake. What else has Hillman's office messed up on who knows how many other policies and refused to correct?"
"Thank you for bringing this to our attention, Thomas. We understand how concerning and frustrating this situation has been for you and your family. We’re glad you’ve been in contact with our office manager, that he offered our apologies to you and your daughter, and that both your policy and the State database have been corrected. Our goal is to train our team to provide accurate service and timely support, and we continue to review situations like this as a team to ensure everything is handled appropriately and the proper corrections or re-training occurs as well. We don’t want any of our customers to have a bad experience, let alone one that could’ve been prevented. To protect your privacy, we’re not able to discuss specific policy details in this public forum. If you have any remaining questions or concerns, we’re here and happy to help—please don’t hesitate to reach out to our office directly. If you feel your issue has been resolved, we would truly appreciate you considering an update to your review. Your feedback means a lot to our team. "