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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ali Bilen

November 1, 2025

5  out of  5
rating by Ali Bilen
"Gustav is a very friendly and knowledgeable person. He gave me the best quote for my cars. Thank you Gustav."
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Kaitlin Wingard

October 31, 2025

5  out of  5
rating by Kaitlin Wingard
"5 stars for Grace at Michael Hillman State Farm! She was super friendly and helpful in getting my insurance policy set up. I definitely recommend her for all of your insurance needs!"
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Jennifer Turner

October 31, 2025

5  out of  5
rating by Jennifer Turner
"Kasey was amazing! She was very personal with me and made me feel at ease switching from progressive. She made me feel like a friend than just a customer. Kasey cut my insurance in half by bundling my car and home owners insurance to save me more money. I highly recommend Kasey Vale as your licensed specialist with the Michael Hillman State Farm Acengy. Call her for your coverage and let her know I sent you, you will not regret it! Thank you!"
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Bernard Brown

October 30, 2025

5  out of  5
rating by Bernard Brown
"Katelynn is hands down the best rep I had the pleasure of speaking with in a long time especially for insurance! She was nice, gentle voice, got to the point when she knew my time was limited on the phone and just amazing if State Farm continues to do service like this! I’ll be there for good."
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Genell Armour

October 29, 2025

5  out of  5
rating by Genell Armour
"My renewal was coming up and my previous insurance company was going up on me. Jonah helped me save even more than what I was paying before they went up on me, and helped me understand my coverages and answered all my questions. Great experience and I would 100% recommend Michael Hillman State Farm Insurance!"
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Holy Grounds

October 29, 2025

5  out of  5
rating by Holy Grounds
"Superb service provide by Agent Gustav"
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Sigrid Hunton

October 27, 2025

5  out of  5
rating by Sigrid Hunton
"I used te be a Statefarm customer and had changed to another company . Gustav contacted me to let me know that Statefarm’s quotes dropped . He made the effort to give me quotes for my car and renters insurance , which turned out to save me about $100 . His service was excellent and he made sure I understood everything . Thank you , Gustav , for remembering me and giving me the chance on lower quotes . You sure mad my day"
We responded:
"Thank you so much for your kind words, Sigrid! We’re thrilled to hear that Gustav was able to reconnect with you and provide quotes that saved you money. It’s always our goal to offer excellent service and clear, helpful information. We truly appreciate your trust and are glad we could make your day a little brighter. Please don’t hesitate to reach out if you need anything else in the future!"
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Patrick Gainey

October 25, 2025

5  out of  5
rating by Patrick Gainey
"Grace was awesome! She made my insurance swap quick and easy, with the best coverage and monthly payment possible!!"
We responded:
"Thank you so much for your kind words, Patrick! We're thrilled to hear that Grace was able to make your insurance swap quick and easy while finding the best coverage and payment options for you. If you ever need assistance in the future, don’t hesitate to reach out!"
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Carolyn Harrell

October 23, 2025

5  out of  5
rating by Carolyn Harrell
"We received great service from Kasey Vale. She was outstanding to deal with."
We responded:
"Thank you for your kind words, Carolyn! We're thrilled to hear that Kasey Vale provided you with outstanding service. We'll be sure to share your feedback with her. If you need anything else, please don't hesitate to reach out!"
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Bea Lescano

October 21, 2025

5  out of  5
rating by Bea Lescano
"I have had such a great experience working with Grace at Michael Hillman State Farm in GA. She was so courteous and thorough. She answered all of my questions, gave me everything I needed, and saved me a lot of money. I'd give her more stars if I could. Thank you, Grace!!"
We responded:
"Thank you so much for your wonderful feedback, Bea! We're delighted to hear that Grace provided you with courteous and thorough service, and that she was able to save you money. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, we're here to help!"
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Devella Stephens

October 16, 2025

5  out of  5
rating by Devella Stephens
"Nick Paxton was a very professional, friendly, polite, helpful and patient young man with me He's a delite to with and helpful. I will easily give him 5 stars. He helped me with Auto and home insurance. Best Regards, Mrs. Devella Stephens"
We responded:
"Thank you so much for your kind words, Mrs. Stephens! We're thrilled to hear that Nick provided you with such professional and friendly service. It's wonderful to know he made your experience with both auto and home insurance smooth and helpful. We truly appreciate your 5-star rating and look forward to assisting you again in the future. Best regards!"
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Devella Stephens

October 16, 2025

5  out of  5
rating by Devella Stephens
"Nick Paxton was a very professional, friendly, polite, helpful and patient young man with me He's a delite to with and helpful. I will easily give him 5 stars. He helped me with Auto and home insurance. Best Regards, Mrs. Devella Stephens"
We responded:
"Thank you so much for your kind words, Mrs. Stephens! We're thrilled to hear that Nick provided you with such professional and friendly service. It's wonderful to know he made your experience with both auto and home insurance smooth and helpful. We truly appreciate your 5-star rating and look forward to assisting you again in the future. Best regards!"
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Laura Branson

October 15, 2025

5  out of  5
rating by Laura Branson
"Amazing experience with Nick Paxton! He looked for every available discount and is saving me so much money! Thank you Nick for helping me breathe easier and feel so much better!"
We responded:
"Thank you for sharing your wonderful experience. Laura! We're so glad to hear that Nick was able to find the best discounts for you and help you save money. We appreciate your kind words and are happy to know you're feeling more at ease. If you ever need anything else, Nick and the team are here to help!"
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Laura Branson

October 15, 2025

5  out of  5
rating by Laura Branson
"Amazing experience with Nick Paxton! He looked for every available discount and is saving me so much money! Thank you Nick for helping me breathe easier and feel so much better!"
We responded:
"Thank you for sharing your wonderful experience. Laura! We're so glad to hear that Nick was able to find the best discounts for you and help you save money. We appreciate your kind words and are happy to know you're feeling more at ease. If you ever need anything else, Nick and the team are here to help!"
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Kathy Thorpe

October 15, 2025

5  out of  5
rating by Kathy Thorpe
"I had a wonderful experience with The guys at State Farm. I did become a new client. I am very pleased with the plan and price."
We responded:
"Thank you so much for your kind words, Kathy! We're thrilled to hear that you had a wonderful experience and are pleased with your plan and pricing. Welcome to the State Farm family—we're here to support you every step of the way! If you ever have any questions or need assistance, please don't hesitate to reach out."
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Kathy Thorpe

October 15, 2025

5  out of  5
rating by Kathy Thorpe
"I had a wonderful experience with The guys at State Farm. I did become a new client. I am very pleased with the plan and price."
We responded:
"Thank you so much for your kind words, Kathy! We're thrilled to hear that you had a wonderful experience and are pleased with your plan and pricing. Welcome to the State Farm family—we're here to support you every step of the way! If you ever have any questions or need assistance, please don't hesitate to reach out."
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Sharon Henshaw

October 11, 2025

5  out of  5
rating by Sharon Henshaw
"I love this companies yall have been good to me. I have companies trying to get me to change for cheaper insurance but I'm sticking with yall. Having good people makes a difference . Thanks for everything"
We responded:
"Thank you for your kind words, Sharon! We're happy to hear he’s been so helpful and friendly."
Profile photo of Sharon Henshaw

Sharon Henshaw

October 11, 2025

5  out of  5
rating by Sharon Henshaw
"I love this companies yall have been good to me. I have companies trying to get me to change for cheaper insurance but I'm sticking with yall. Having good people makes a difference . Thanks for everything"
We responded:
"Thank you for your kind words, Sharon! We're happy to hear he’s been so helpful and friendly."
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Alex

October 10, 2025

5  out of  5
rating by Alex
"Grace was awesome through the whole process! Super knowledgeable and attentive to our needs. She was able to save us a good amount of money just by looking at all the discounts available."
We responded:
"Thank you so much for your kind words, Alex! We're thrilled to hear that Grace provided knowledgeable and attentive service throughout the process. It's wonderful that she was able to help you save money by finding the best discounts available. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Alex

October 10, 2025

5  out of  5
rating by Alex
"Grace was awesome through the whole process! Super knowledgeable and attentive to our needs. She was able to save us a good amount of money just by looking at all the discounts available."
We responded:
"Thank you so much for your kind words, Alex! We're thrilled to hear that Grace provided knowledgeable and attentive service throughout the process. It's wonderful that she was able to help you save money by finding the best discounts available. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Becky Forloine

October 9, 2025

5  out of  5
rating by Becky Forloine
"I had such a great experience working with Nick at State Farm! From the very beginning, they were professional, responsive, and genuinely interested in helping me find the right coverage, not just selling me something. They took the time to explain all my options clearly, answered every question I had (and I had a lot!), and made the entire process surprisingly easy. He was incredibly patient and human. What really stood out was their attention to detail and the way they went above and beyond to make sure I understood my policies and felt confident in my decisions. If you’re looking for a knowledgeable, kind, and trustworthy agent, I highly recommend Nick at State Farm."
We responded:
"Thank you so much for your wonderful review, Becky! We're delighted to hear that Nick provided such professional, patient, and attentive service throughout your experience. It's great to know he took the time to thoroughly explain your options and made you feel confident in your decisions. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs!"
Profile photo of Becky Forloine

Becky Forloine

October 9, 2025

5  out of  5
rating by Becky Forloine
"I had such a great experience working with Nick at State Farm! From the very beginning, they were professional, responsive, and genuinely interested in helping me find the right coverage, not just selling me something. They took the time to explain all my options clearly, answered every question I had (and I had a lot!), and made the entire process surprisingly easy. He was incredibly patient and human. What really stood out was their attention to detail and the way they went above and beyond to make sure I understood my policies and felt confident in my decisions. If you’re looking for a knowledgeable, kind, and trustworthy agent, I highly recommend Nick at State Farm."
We responded:
"Thank you so much for your wonderful review, Becky! We're delighted to hear that Nick provided such professional, patient, and attentive service throughout your experience. It's great to know he took the time to thoroughly explain your options and made you feel confident in your decisions. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs!"
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Jamie B. Williams

October 7, 2025

5  out of  5
rating by Jamie B. Williams
"We would like to thank Grace Donaldson, for her professionalism in the process of obtaining car insurance. Grace has been very informative, polite and flexible with her time, to answer any questions or concerns that we had. Her willingness to provide feedback when asked specific questions has been spot on. Grace has been exceptional! We would definitely refer others to Michael Hillman's State Farm location in Cumming, Ga. Thanks for the experience, Grace, we greatly appreciate it!"
We responded:
"Thank you so much for your wonderful feedback, Jamie! We’re thrilled to hear that Grace provided you with exceptional service and made the car insurance process smooth and informative. We truly appreciate your kind words and your willingness to refer others to our Michael Hillman State Farm location in Cumming, GA. Grace will be delighted to know her efforts made such a positive impact. Thanks again for choosing us—we’re here whenever you need us!"
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Jamie B. Williams

October 7, 2025

5  out of  5
rating by Jamie B. Williams
"We would like to thank Grace Donaldson, for her professionalism in the process of obtaining car insurance. Grace has been very informative, polite and flexible with her time, to answer any questions or concerns that we had. Her willingness to provide feedback when asked specific questions has been spot on. Grace has been exceptional! We would definitely refer others to Michael Hillman's State Farm location in Cumming, Ga. Thanks for the experience, Grace, we greatly appreciate it!"
We responded:
"Thank you so much for your wonderful feedback, Jamie! We’re thrilled to hear that Grace provided you with exceptional service and made the car insurance process smooth and informative. We truly appreciate your kind words and your willingness to refer others to our Michael Hillman State Farm location in Cumming, GA. Grace will be delighted to know her efforts made such a positive impact. Thanks again for choosing us—we’re here whenever you need us!"
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Cory Lewis

October 7, 2025

5  out of  5
rating by Cory Lewis
"Always a pleasure calling in to speak to someone."
We responded:
"Thank you so much for your kind words, Cory! We're delighted to hear that you always enjoy speaking with our team. We look forward to assisting you again in the future!"
Profile photo of Cory Lewis

Cory Lewis

October 7, 2025

5  out of  5
rating by Cory Lewis
"Always a pleasure calling in to speak to someone."
We responded:
"Thank you so much for your kind words, Cory! We're delighted to hear that you always enjoy speaking with our team. We look forward to assisting you again in the future!"
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Kyle Donaldson

October 6, 2025

5  out of  5
rating by Kyle Donaldson
"The team at Michael Hillman State Farm has been awesome! Always very responsive and professional. Highly recommend this agency for your insurance needs."
We responded:
"Thank you for the great feedback, Kyle! We’re glad our team could provide responsive and professional service."
Profile photo of Kyle Donaldson

Kyle Donaldson

October 6, 2025

5  out of  5
rating by Kyle Donaldson
"The team at Michael Hillman State Farm has been awesome! Always very responsive and professional. Highly recommend this agency for your insurance needs."
We responded:
"Thank you for the great feedback, Kyle! We’re glad our team could provide responsive and professional service."
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Kris Bennett

October 6, 2025

5  out of  5
rating by Kris Bennett
"I’ve had such a great experience working with Grace at Michael Hillman State Farm! She is professional, knowledgeable, and genuinely cares. Grace took the time to explain everything clearly and made sure I understood my options before making any decisions. She’s always patient and responsive. I highly recommend Grace to anyone looking for someone trustworthy and easy to work with at State Farm!"
We responded:
"Thank you for your kind words, Kris! We’re happy Grace could provide such a caring and clear experience. Your recommendation means a lot!"
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Kris Bennett

October 6, 2025

5  out of  5
rating by Kris Bennett
"I’ve had such a great experience working with Grace at Michael Hillman State Farm! She is professional, knowledgeable, and genuinely cares. Grace took the time to explain everything clearly and made sure I understood my options before making any decisions. She’s always patient and responsive. I highly recommend Grace to anyone looking for someone trustworthy and easy to work with at State Farm!"
We responded:
"Thank you for your kind words, Kris! We’re happy Grace could provide such a caring and clear experience. Your recommendation means a lot!"
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Susan Mangrum

October 6, 2025

5  out of  5
rating by Susan Mangrum
"Gracie was very concerned about getting the best price for auto and renters at a price that fit my budget. Cheaper than what I was paying with Progressive and 40.00 cheaper a month. Give her a call. 5 Stars 🌟🌟🌟🌟🌟"
We responded:
"Thank you for the 5-star review, Susan! We’re glad Grace helped you find the best coverage at a great price."
Profile photo of Susan Mangrum

Susan Mangrum

October 6, 2025

5  out of  5
rating by Susan Mangrum
"Gracie was very concerned about getting the best price for auto and renters at a price that fit my budget. Cheaper than what I was paying with Progressive and 40.00 cheaper a month. Give her a call. 5 Stars 🌟🌟🌟🌟🌟"
We responded:
"Thank you for the 5-star review, Susan! We’re glad Grace helped you find the best coverage at a great price."
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Kyan Brown

October 6, 2025

5  out of  5
rating by Kyan Brown
"Love this statefarm. Worked with Jonah to get set up with life insurance. Immediately lowered my rate and was treated with kindness. Highly recommend Michael and Jonah (dynamic duo) to set up all your insurance needs!"
We responded:
"Thank you for the great recommendation, Kyan! We’re glad Jonah and Michael could help and provide excellent service."
Profile photo of Kyan Brown

Kyan Brown

October 6, 2025

5  out of  5
rating by Kyan Brown
"Love this statefarm. Worked with Jonah to get set up with life insurance. Immediately lowered my rate and was treated with kindness. Highly recommend Michael and Jonah (dynamic duo) to set up all your insurance needs!"
We responded:
"Thank you for the great recommendation, Kyan! We’re glad Jonah and Michael could help and provide excellent service."
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sporty spice

October 3, 2025

1  out of  5
rating by sporty spice
"The absolute worst experience. I received a call a week ago seeing if I wanted to extend my life insurance policy to which I remembered calling to cancel and asked who my beneficiaries were which were a long time ex relationship and dead mother. I gave it a week to see if because I had been paying this whole time to just update beneficiary or cancel to which when I called the office was told I would receive a call back in about 5 minutes that never came and every single time I called was directed to voicemail likely because im doing this on Friday so it'll be thought ill forget come Monday. I contacted customer service to have the policy properly canceled and transfer to a better agency to find out a second 20 year life policy had been opened in my name. This agency has been scamming me out of $60 a month and while its partially my fault for not noticing they also never updated my address from when I started the policy many years ago despite have my homeowners insurance policy. This agency has cost me likely close to $7000 and would implore anyone to not go with them and do the due diligence of making sure people that are in control of taking money dont continue to take more than have been consented to take."
We responded:
"Thank you for sharing your feedback. We’re truly sorry for the frustration and confusion you’ve experienced. This is not the service we strive to provide. Please know that we take your concerns very seriously and want to make things right. We encourage you to reach out to us directly so we can address your specific issues and work towards a resolution. To clarify, we make every effort to communicate clearly with our customers. We send out notices semiannually to inform customers exactly what they are paying for and why – including detailed billing notices. Additionally, we pride ourselves on transparency and integrity—we do not scam anyone. We have an application and underwriting process that we adhere to and maintain all compliance standards. Our team is committed to responding to all customer inquiries within 24 hours or by the next business day at the latest. We value your business and hope to have the opportunity to restore your trust. Please contact us directly so we can assist you further. "
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sporty spice

October 3, 2025

1  out of  5
rating by sporty spice
"The absolute worst experience. I received a call a week ago seeing if I wanted to extend my life insurance policy to which I remembered calling to cancel and asked who my beneficiaries were which were a long time ex relationship and dead mother. I gave it a week to see if because I had been paying this whole time to just update beneficiary or cancel to which when I called the office was told I would receive a call back in about 5 minutes that never came and every single time I called was directed to voicemail likely because im doing this on Friday so it'll be thought ill forget come Monday. I contacted customer service to have the policy properly canceled and transfer to a better agency to find out a second 20 year life policy had been opened in my name. This agency has been scamming me out of $60 a month and while its partially my fault for not noticing they also never updated my address from when I started the policy many years ago despite have my homeowners insurance policy. This agency has cost me likely close to $7000 and would implore anyone to not go with them and do the due diligence of making sure people that are in control of taking money dont continue to take more than have been consented to take."
We responded:
"Thank you for sharing your feedback. We’re truly sorry for the frustration and confusion you’ve experienced. This is not the service we strive to provide. Please know that we take your concerns very seriously and want to make things right. We encourage you to reach out to us directly so we can address your specific issues and work towards a resolution. To clarify, we make every effort to communicate clearly with our customers. We send out notices semiannually to inform customers exactly what they are paying for and why – including detailed billing notices. Additionally, we pride ourselves on transparency and integrity—we do not scam anyone. We have an application and underwriting process that we adhere to and maintain all compliance standards. Our team is committed to responding to all customer inquiries within 24 hours or by the next business day at the latest. We value your business and hope to have the opportunity to restore your trust. Please contact us directly so we can assist you further. "
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Dawna Bowers

October 3, 2025

5  out of  5
rating by Dawna Bowers
"UPDATE: Still AMAZING service!! This time I had the pleasure of Caia’s excellent customer service! She’s top notch!! Grace was so patient and did not pressure me at all. She was very respectful, responsive, and never misled me. I appreciate the honesty. I have referred and will continue to refer her. Thank you Grace for your wonderful customer service. It’s very refreshing."
We responded:
"Thank you for your business, Dawna! The greatest compliment you can give us is a referral! :)"
Profile photo of Dawna Bowers

Dawna Bowers

October 3, 2025

5  out of  5
rating by Dawna Bowers
"UPDATE: Still AMAZING service!! This time I had the pleasure of Caia’s excellent customer service! She’s top notch!! Grace was so patient and did not pressure me at all. She was very respectful, responsive, and never misled me. I appreciate the honesty. I have referred and will continue to refer her. Thank you Grace for your wonderful customer service. It’s very refreshing."
We responded:
"Thank you for your business, Dawna! The greatest compliment you can give us is a referral! :)"
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Cloteia Thornton

October 2, 2025

5  out of  5
rating by Cloteia Thornton
"The staff was friendly and professional."
We responded:
"Thank you for your kind words, Cloteia! We're glad our team made a great impression."
Profile photo of Cloteia Thornton

Cloteia Thornton

October 2, 2025

5  out of  5
rating by Cloteia Thornton
"The staff was friendly and professional."
We responded:
"Thank you for your kind words, Cloteia! We're glad our team made a great impression."