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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dori Sargent

November 26, 2025

5  out of  5
rating by Dori Sargent
"I’m extremely satisfied with the amount State Farm has Saved us and would recommend reaching out to Grace Donaldson for any insurance needs"
We responded:
"Thank you so much for your kind words, Dori! We're thrilled to hear that Grace Donaldson was able to help you save with State Farm. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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Gloria Castiglione

November 24, 2025

5  out of  5
rating by Gloria Castiglione
"The very BEST customer service from Katelynn. She was very easy to understand and walked me through the process."
We responded:
"Thank you so much for your kind words, Gloria! We're thrilled to hear that Katelynn provided you with excellent customer service and made the process easy to understand. We’ll be sure to share your feedback with her! If you need any further assistance, please don't hesitate to reach out."
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Pam Welch

November 24, 2025

5  out of  5
rating by Pam Welch
"Grace was wonderful. She helped me lower my insurance rate which made me extremely happy! Call Grace and let her lower your rates too :)"
We responded:
"Thank you for your wonderful feedback, Pam! We're so glad to hear that Grace was able to help lower your insurance rate and make you happy. We appreciate your recommendation and will be sure to share your kind words with Grace. If you need any further assistance, feel free to reach out anytime!"
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Kevin Pierce

November 24, 2025

5  out of  5
rating by Kevin Pierce
"Grace was awesome! Apparently we had communicated some time ago and she reached out recently because the auto rates had changed. It was great timing because I was about to pay my premium for renewal of my old insurance. State Farm’s reputation sells itself and it was a no brainer! I was even able to get a discount for bundling. Thanks so much to Grace for her friendly and professional demeanor and for all her help!"
We responded:
"Thank you so much for sharing your positive experience, Kevin! We're delighted that Grace’s timely outreach and professionalism made your insurance renewal easy and beneficial. It’s wonderful to hear you were able to take advantage of the bundling discount as well. We truly appreciate your trust in State Farm and will be sure to pass along your kind words to Grace. If you ever need anything else, we're here to help!"
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Davion Mcknight

November 24, 2025

5  out of  5
rating by Davion Mcknight
"Kasey Dont Play🙌🏾 I couldn't Wait to Jump On Here And Give another Shout out to Statefarm,You all Rock 💯 They Killing it yall🤙🏾. but more specifically this Is to Say Kasey V Was amazing and So Patient with me.she knew her stuff so well, She clarified things for me and gave me the type of experience you wont find anywhere else.and I cant get over how kind she was and Informal.She will Help you save if she can she will take the anxiety completely out of the ppl process. THANK YOU SO MUCH KASEY with Statefarm."
We responded:
"Thank you so much for your kind words, Davion! We're thrilled to hear that Gustav provided you with such excellent service and made your experience enjoyable. We’re proud to have him on our team, and your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out. Welcome to State Farm!"
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Elaine Falone

November 21, 2025

5  out of  5
rating by Elaine Falone
"Grace is gracious and professional and I am impressed by her diligence in search of detail."
We responded:
"Thank you so much for your kind words, Elaine! We're delighted to hear that Grace's professionalism and attention to detail made a positive impression. We truly appreciate your feedback and look forward to continuing to provide excellent service."
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Shenoria Mckinstry

November 20, 2025

5  out of  5
rating by Shenoria Mckinstry
"Kasey is awesome! She explained my policy in great detail. Thanks again Kasey for your help. You made everything better for me and my safety. God bless you is my prayer."
We responded:
"Thank you so much for your kind words, Shenoria! We're thrilled to hear that Kasey was able to provide you with clear and helpful information. Your safety and peace are our top priorities. We truly appreciate your prayers and support. If you ever need anything else, we're here for you!"
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deberah kelley

November 20, 2025

5  out of  5
rating by deberah kelley
"They are present in their jobs. On top of everything."
We responded:
"Thank you for your feedback, Deberah! We’re glad to hear that our team is attentive and dedicated to their work. We strive to go above and beyond for our clients every day. If there’s anything more we can do for you, please don’t hesitate to reach out!"
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Levon Brassfield

November 20, 2025

5  out of  5
rating by Levon Brassfield
"I really had a great experience Gracie was great helping me to understand the best policy help me to save on discounts glad State Farm is on my side"
We responded:
"Thank you for sharing your great experience, Levon! We're happy to hear that Grace was able to help you find the best policy and save with discounts. We're proud to have you with State Farm and look forward to continuing to support you. If you ever need assistance, we're here to help!"
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Danielle Derkink

November 20, 2025

5  out of  5
rating by Danielle Derkink
"Thank you to Grace for making switching to State Farm easy and flawless! She was prompt connecting with me, knowledgeable in my needs and looked up my coverage with my current insurer before we even spoke. She has great interpersonal skills and there was no “selling” me on switching. Her professionalism was stellar and I felt at ease making the switch."
We responded:
"Thank you so much for your wonderful feedback, Danielle! We're delighted to hear that Grace made your switch to State Farm easy and seamless. It's great to know that her professionalism and genuine approach helped you feel comfortable throughout the process. We truly appreciate your trust and look forward to serving you in the future!"
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Elaine Nelson

November 18, 2025

5  out of  5
rating by Elaine Nelson
"The associate Andrew was very helpful and knowledgeable. He explained the renewal policy rates. I appreciate his patience with me."
We responded:
"Thank you for your kind words, Elaine! We're glad Gustav could assist you in finding great coverage at a better rate."
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Felicia Johnson

November 18, 2025

5  out of  5
rating by Felicia Johnson
"Grace was my agent she was so knowledgeable and sweet. Thank you so much grace you did a lot for me."
We responded:
"Thank you for your kind words, felicia! We're so happy to hear that Grace provided you with knowledgeable and caring support. We appreciate your trust and are here for you anytime you need assistance. Thanks again for choosing us!"
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David Williams

November 17, 2025

5  out of  5
rating by David Williams
"11 17 2025 BRAVO to Kasey. Smart Fast Efficient, fun to work with her."
We responded:
"Thank you for the fantastic shoutout, David! We're so glad to hear that Kasey provided smart, fast, and efficient service while making the experience enjoyable. We'll be sure to pass along your kind words to her. Looking forward to assisting you again in the future!"
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AnnieM Lilly

November 17, 2025

5  out of  5
rating by AnnieM Lilly
"Great Experience and highly recommend"
We responded:
"Thank you for your positive feedback, Annie! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can do for you, please don't hesitate to reach out!"
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Kevin Griffin

November 14, 2025

5  out of  5
rating by Kevin Griffin
"I recently worked with Katelynn at Michael Hillman at State Farm Insurance Agency, and the experience exceeded my expectations. From the start, Katelynn was personable, kind, and incredibly patient. She took the time to walk me through every detail of my auto and home coverage options, answering all my questions without ever making me feel rushed or overwhelmed. What stood out most was her ability to strike the perfect balance between professionalism and genuine care. I had a lot of questions, and Katelynn made sure I understood the differences in coverage so I could make an informed decision. It was clear she truly wanted to help me find the right fit, not just sell a policy. In the end, I walked away with high-quality coverage and saved money compared to my previous provider. Katelynn made the process smooth and stress-free, and I’m very grateful for her support. I highly recommend working with her if you're looking for thoughtful, knowledgeable service backed by a great team."
We responded:
"Thank you so much for your thoughtful and detailed review, Kevin! We're delighted to hear that Katelynn provided such a personable, patient, and knowledgeable experience for you. It's wonderful that she could help you find the right coverage while saving you money and making the process smooth and stress-free. Your recommendation means a lot to us and to Katelynn. If you ever need anything else, please don't hesitate to reach out. We're here to support you every step of the way!"
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Charles Boyd

November 14, 2025

5  out of  5
rating by Charles Boyd
"Andrew was very helpful in reviewing my policy."
We responded:
"Thank you for your feedback, Charles! We're happy to hear that Andrew was helpful in reviewing your policy. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your trust in us!"
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Stan Jackson

November 12, 2025

5  out of  5
rating by Stan Jackson
"Caia - Agent"
We responded:
"Thank you for your feedback, Stan! We're glad to hear that Caia was able to assist you. If you have any additional comments or suggestions on how we can improve your experience, please let us know. We appreciate your support!"
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tanyla barnes

November 12, 2025

5  out of  5
rating by tanyla barnes
"Grace was FAB! She was courteous, professional, thorough AND job knowledgeable. I purchased Auto and Homeowners Insurance. I was only planning to get Auto Info. She gets 5 Stars also She deserves a Bonus, Raise, Time Off"
We responded:
"Thank you so much for your wonderful feedback, Tanyla! We're thrilled to hear that Grace provided you with such exceptional service and went above and beyond to assist you with both your Auto and Homeowners Insurance. We'll be sure to pass along your kind words to her—she truly deserves it! If there's anything else we can assist you with please reach out!!"
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merle wright

November 12, 2025

3  out of  5
rating by merle wright
"Kasey was very helpful much appreciate prompt response when I needed help."
We responded:
"Thank you so much for your kind words, Merle! We're glad to hear that Kasey was able to provide prompt and helpful assistance. We appreciate your feedback! Please let us know how we can make your three stars into five. Your satisfaction is very important to us!"
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Charlayne Lofton

November 10, 2025

5  out of  5
rating by Charlayne Lofton
"This agent Grace has been very patient with me and kind. She was knowledgeable about what I needed and what was best for me."
We responded:
"Thank you so much for your kind words, Charlayne! We're thrilled to hear that Grace was patient, knowledgeable, and able to assist you with exactly what you needed. We appreciate your feedback and look forward to serving you again!"
Profile photo of Browneyez “Slice” Johnson-Coakley

Browneyez “Slice” Johnson-Coakley

November 10, 2025

5  out of  5
rating by Browneyez “Slice” Johnson-Coakley
"Awesome!!!!!"
We responded:
"Thank you for your enthusiastic feedback, Slice! We're so glad you had an awesome experience! If you need anything else, we're here to help!"
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Chamberlin Mimi

November 10, 2025

5  out of  5
rating by Chamberlin Mimi
"Hi! I just had the best conversation with Andrew! He's very upbeat, very friendly, and extremely knowledgeable! I felt really good speaking with him and he was able to expediently handle all of my requests! Just wanted to give him a shout out to acknowledge Him and his proficiency and professionalism! Thank you so much! You truly made my day!"
We responded:
"Thank you for this incredible review Chamberlin! We are lucky to have Grace!"
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Iris Harper

November 8, 2025

5  out of  5
rating by Iris Harper
"Nick was very friendly and worked around my schedule."
We responded:
"hank you for your kind words, Iris! We're glad to hear that Nick was friendly and accommodating with your schedule. We appreciate your feedback and look forward to serving you again!"
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MILO R

November 4, 2025

5  out of  5
rating by MILO R
"Jonah did an amazing job at answering every questions I had, and providing me with quality rates versus my previous insurance company. The rate on my home and auto coverages did not change a bit, from what I had previously. Happy customer thus far!"
We responded:
"Thank you for sharing your positive experience, Milo! We're glad Jonah was able to answer all your questions and provide quality rates for your home and auto coverage. It's great to hear that you're happy with the service so far. We look forward to continuing to support your insurance needs!"
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Zach Sanders

November 4, 2025

5  out of  5
rating by Zach Sanders
"Gustav is amazing!!! I am happy I decided to give him a shot he saved me some money and then saved my daughter some also Edit: ok here i sit a few months later two weeks after getting this policy i had a deer run out and bam life got crazy. Took a week to get approval for a rental car with hertz however less than 24 hours of having it state farm called and said they have changed everything they are investigating so I am not approved for the rental i was told pay out of pocket or take back . So I head to hertz and halfway there got a email from Hertz saying the rental was approved now for extension to the original date ( 1 month) then soon after claim denied no evidence of Deer strike. Im assuming the photos that the body shop and I sent with deer hair all over them was me hitting a car with deer hair on it? No mention of the rental . So the day its due back im wondering another extension maybe ? So I start calling message after mesaage app post after app post. 6 days later I get an email saying its extended for 1 week as im reading the email a tow truck pulls up to repo a rental. I didnt know that happened . Then to top it all off hertz hits my account for just under 2k . This entire change was a nightmare to say the least. The agents office seemed OK but was not much help during this . On there defense hopefully I dont know if they are able to offer help for claims. So I will leave the comments aboyt them as decent until I know diffrent but State farm claims I will say BEWARE they work to deny good legit claims that people file."
We responded:
"Thank you for sharing your experience, Zach! We're so glad Gustav could help you and your daughter save money. Your support means a lot! 😊"