Customer Service Representative - State Farm Agent Team Member
Part Time in Fully Remote - US
Responsive recruiter
Benefits
- Competitive salary
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION
The Michael Hillman State Farm Agency is seeking a dependable and detail-oriented Customer Onboarding Specialist to support new customer setup and service. This role plays a key part in creating a smooth, welcoming experience for new policyholders while ensuring accuracy and timely follow-up.Schedule Monday–Friday, 8:00 - 3:00 PM or10:00 AM – 4:00 PMLocation RemoteRESPONSIBILITIES
- Assist with onboarding new customers and setting up accounts
- Upload, review, and organize customer documents accurately
- Handle inbound calls and provide friendly, professional support
- Follow up with customers to complete onboarding requirements
- Ensure all documentation is complete and properly submitted
- Work closely with team members to support a seamless customer experience
QUALIFICATIONS
- Strong communication skills (phone and written)
- Detail-oriented with strong organizational skills
- Comfortable working with computers and document systems
- Ability to multitask and manage time effectively
- Customer service or administrative experience preferred
WHAT WE OFFER
- Consistent part-time daytime schedule
- Supportive, team-focused environment
- Opportunity to grow within the agency
- Hands-on experience in customer service and operations
IDEAL CANDIDATE
- Friendly and professional on the phone
- Reliable and self-motivated
- Quick learner with a positive attitude
- Passionate about helping customers feel supported and confident
This is a remote position.
Compensation $12.00 - $17.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none